Privacy Policy

1. Information we collect

• Contact information such as your name, email address, and shipping details.
• Quote details including product URLs, sizing notes, and reference pricing you provide.
• Payment confirmations and related order metadata from Stripe. We never receive or store full card numbers.
• Communication history when you contact support.

2. How we use information

We use personal information to:

• Generate quotes and fulfill procurement and logistics activities.
• Send transactional emails (quotes, payment confirmations, shipping updates).
• Improve our Services, prevent fraud, and comply with legal requirements.

3. Sharing information

We share information with trusted partners such as Stripe (payments), logistics providers, and communication platforms solely to deliver the Services. We do not sell your data to third parties.

4. Data retention

We keep quotes and order records for as long as required to provide service support, comply with tax obligations, and maintain accurate financial records. You may request deletion of non-statutory information by contacting us.

5. Security

We implement administrative, technical, and physical safeguards to protect personal data, including encryption, access controls, and routine security reviews. However, no method of transmission or storage is completely secure.

6. Your choices

You can opt-out of marketing communications, request a copy of your data, or ask us to correct inaccurate information by emailing support@buyfromchina.ca.

7. Updates

We may update this policy periodically. Changes will be posted on this page with a revised effective date. Material updates will be highlighted or communicated via email.